Testimonials

"I rented from Susan while living in Boise for nursing school. She was friendly, professional, and easy to work with. The rental was exactly what I needed. Highly recommended!"

"I rate 24K Property Management and Susan Pratt top of the list, five stars for finding great responsible tenants who do not damage our properties and for answering my emails promptly on the day that I send them. Thanks 24K and Susan Pratt!!"

"Always quick to address any issues we have. Feel like they should have the slogan of In good hands."

"I LOVE where my family lives, and Susan has accommodated all of my asks (e.g. patio door curtains). The 24k team is responsive, ready, and so kindly willing to help with whatever you need! I truly appreciate this management team, they’re honestly working to get your concerns addressed, this is what customer service should look like. Top notch, I guess why they’re named “24 karat."

"24k has done an exceptional job managing my properties. They are professional and responsive, have placed quality tenants for me, and taken great care of my properties."

"Being a Multifamily owner and a rental apartment provider since 2010 , we've vetted many and have worked with several managers for the many properties we've acquired over the past 14 years.

I must say 24 K has exceeded our expectations they have check all the boxes for what is required to maintain a trustworthy, professional, and efficient Management team!

24 K takes responsibility and cares for all the necessary needs of the tenants and the owners on time and on budget ! This is how in my view what makes a successful property manager .

24K Property Management has under promised and over delivered their services from day one "2020".

Our Tenants are the most happy to have a responsive management and we are happy to have no or very little vacancies for all the units that 24 k manages for us!

We appreciate Susan and Her Team ,we rate 24k has the top 1% management Company in her market.

Thank you Susan "

"You can trust your home or rental with Susan and the 24K Property Management team! We've been very pleased with Susan and team managing our property in Boise since 2021. Susan was fantastic about providing us rental comps before we even bought the home to help our cash flow analysis and she updates the comps each year when the lease comes-up for renewal. She is responsive and communicative and is client-centered with tenants as she is with homeowners. I also find the 24k Property Management portal easy to use to track homeowner disbursements and lease documents. I can highly recommend Susan and the 24k team and would not hesitate to use them for future rentals."

"As a Realtor, I always have investors looking for someone to help them out with the management of their rentals once we close. I love being able to recommend Susan with 24k Property Management. She shows up to inspection walk throughs and/or final walk throughs to make sure she has a complete knowledge of the property which I truly appreciate. She is fast to respond to clients, has the resources to get projects completed for them, & gets their properties rented out quickly. I would highly recommend 24k Property Management to anyone looking to work with someone who is professional, has an extensive knowledge of the rental market, and truly cares about her clients."

"Hands down the best property management company! It’s really hard to find a company that is good around here. So happy to finally Find a property management company to not only use but feel comfortable referring clients too. Cares, honest, super great to work with!"

"I rented from Susan. She was a wonderful landlord and always worked with me to make sure my experience renting her property was excellent. She is very kind and personable, I highly recommend her!"

"Susan is an amazing human being! Detailed oriented, professional, friendly, kind, and attentive to work for what best fits your needs. My stay in Boise was amazing because of her!"

"24k properties always responded quickly and took care of things right away. Pleasure to work with."

"I have worked with Susan for several years now. She is consistent with listings and updates. 24K keeps communication as a priority. It's never taken more than 24 hours to hear back from her team! I've watched her work through weekends to keep tenants happy during emergencies. I highly recommend 24K!"

"I’ve been renting with 24k since 2020 and am on my second rental with them. They have always been friendly, accommodating, and responsive. Whenever we have had an issue with our rental, they always take care of it right away. Hope to keep renting from them until it’s our time to buy a home. Thanks 24k!"I have worked with Susan for several years now. She is consistent with listings and updates. 24K keeps communication as a priority. It's never taken more than 24 hours to hear back from her team! I've watched her work through weekends to keep tenants happy during emergencies. I highly recommend 24K!"

"As a vendor, we work with Susan at 24K regularly. Susan is amazing at attention to detail. All the employees we have worked with from 24K work hard to pursue the best interest of both home owners, and tenants. We have found them to be caring, professional and quickly responsive to the needs of those they work with. We would readily recommend them to those seeking help in the property management field."

"As a real estate agent, I refer all my investor clients in the Boise area to Susan for the management of their rental investment properties. Susan is a hard-worker with integrity. She is ethical, energetic, affordable, and very easy to deal with. She gets the job done & is willing to work after hours so you don’t have to wait an entire weekend to get ahold of her. I highly recommend Susan for property management."

"I've rented from a lot of property managers in Boise and this is by far the best experience I've ever had. Any issue I've had has been fixed asap with no problems whatsoever. It's super easy to pay online automatically so I don't have to deal with sending checks or money orders. My place was in such good condition and they really put a lot of effort into making it a home for me and my daughter. I seriously hope to never have another property manager because this is hands down the happiest rental I've ever been in!"

"24k is by far the best property management company in boise."

"Awesome customer service! Nice and friendly!"